Enjoy tickets roma reservation

Monumental complex of Santa Croce, Piazza Santa Croce 16, Florence.

The entrance ticket is a contribution by the tourist as a patron for the preservation and restoration of the Basilica heritage. Ticket allows entrance to the Church, the Cloisters and the Museum. The minimum time advised for the visit goes from 30 minutes to an hour and allows the vision of the most important works of art of the Monumental Complex.

Opening hours
Monday - Saturday from 9:30 am to 5:00 pm
Sunday and Holidays (January 6th, August 15th, November 1st, December 8th): from 1:00 to 5:00 pm
The Complex remains open also on Easter Monday, April 25th, May 1st and June 2nd.

The ticket office closes at 5 pm, and it's not possible to access after this time, even having a ticket.

Ticket is valid for a single day and 1 entrance.

Closure dates:
January 1st, Easter, June 13th (Saint Anthony), October 4th (Saint Francis), December 25th and 26th. In case of extraordinary events taking place in Piazza Santa Croce and for issues of public order, closure time can be anticipated (for example, for the Florentine Calcio Storico games taking place at the end of June).

Audioguides:
It is possible to rent a multilingual audioguide that offers a standard trail of 2 hours and a half.
The duration of the visit can be personalized according to your own needs and interests, selecting only some tracks of the whole record.
Audioguides are available in 5 languages: English, Italian, French, Spanish and German.
They must be picked up at entrance, immediately after the cashier, at the Audioguides Desk. It is necessary to give an identification document.
Audioguides are available from middle March to middle November, from 9:30 to 16:30; from middle November to middle March, from 11:00 to 14:00. On Holidays and Sunday, only in the afternoon.
Closure without previous notice for masses, concerts and extraordinary events.

Reservations are confirmed 6 months before the visit, and can be made up to 1 business day before it.

Each reservation can be made for maximum 35 people per each escort.

Opera di Santa Croce reserves the right to modify at any time, for organization reasons, the possibility to book for specific time slots or periods.

Tickets must be picked up, 15 minutes before confirmed time, at the reservations cashier. Guides and escorts are asked to respect this time to avoid crowding and delays in entrance.

IMPORTANT NOTICE: After successfully completing a reservation, you will receive two e- mails: the copy of your order (immediately after submitting your order) and the confirmation mail (one working day after). In order to receive them, please make sure you insert your e-mail address correctly and check that your anti-spam filter or antivirus are not blocking mails from our address help@waf.it. Special attention for AOL, Comcast and Sbcglobal.net mailbox users.

PLEASE NOTICE: Confirmed time is not always the same time you requested; museum automatically confirms the closest available time (any time) on the same date if requested time is sold out.

Cancellation Policy: Your booking cannot be modified nor canceled. The cost of priority booking is non refundable.

Entrances:

• The entrance for individual visitors is placed in largo Bargellini, the street to the left facing Santa Croce facade. Ticket office is located in the portico in Largo Bargellini just before entrance.
• Groups must enter from the left portale of the facade.
• People with difficulty walking and wheelchair users, entrance to the Basilica is facilitated by a ramp, located on Largo Bargellini. To visit the cloisters, the Pazzi Chapel and the Museo dell'Opera, it's necessary to exit from the Basilica and enter from the access door to the cloisters, usually used as exit (Piazza Santa Croce, the door to the right facing the facade).

Inside the church you will be able to rent a multilingual audioguide that offers a standard trail of about 2 and a half hours, available in Italian, English, French, Spanish and German.

IMPORTANT: BEHAVIOR RULES
The monumental complex of Santa Croce is overall a place for the cult and the pray; visitors are asked to respect some simple behavior rules in respect of the place and the persons.

• To use an adequate dressing: it's not allowed entrance with bare legs and shoulders
• Please be quiet
• Please turn your mobile phones off
• Do not eat nor drink
• Pets are not allowed
• Works of art must not be touched
• No smoking
• Please don't use flash or tripod

Groups over 10 people must use whispers, that can be rented at the reception.

Authorization for professional photographic shoots must be requested to the Archivio dell’ Opera di Santa Croce.